Shipping Policy
TO ENSURE A SMOOTH SHOPPING EXPERIENCE, PLEASE FAMILIARIZE YOURSELF WITH OUR SHIPPING POLICY.
Order Processing:
We aim to process all orders within 1-2 business days after receiving payment confirmation, excluding weekends and holidays. Please double-check your shipping address before completing your purchase, as Odd Mood cannot be held responsible for orders shipped to inaccurately provided addresses.
Shipping Methods:
Enjoy the flexibility of choosing between standard and expedited shipping options during checkout. Standard Shipping: Anticipate delivery within 5-7 business days.
Expedited Shipping:
Elevate your shipping experience with an estimated delivery within 2-3 business days.
Shipping Costs:
Standard Shipping Pan India is free for you and on us. Expedited Shipping incurs an additional charge of ₹299, which will be added to your order total.
Order Tracking:
Keep an eye on your package's adventure! Upon shipping, you'll receive a confirmation email complete with tracking information, allowing you to monitor its real-time status and location.
Shipping Delays:
Smooth sailing is our goal, but unforeseen circumstances like weather, customs processing, or carrier hiccups may cause delays. Your patience is highly appreciated during such instances.
Lost or Stolen Packages:
Odd Mood cannot be held responsible for lost or stolen packages. If you suspect your package is on a detour, contact the carrier directly with your tracking information.
Returns Due to Incorrect Address:
Navigating the return route? If a package boomerangs back due to an address error, additional shipping fees may apply for the reshipment to its rightful destination.
International Customs and Taxes:
Since customs and duties collection differs in every country, they cannot be predicted- hence any additional duties or taxes charged by the government and thereby the courier company is deemed to be the buyer’s responsibility.
Contact Us:
Questions or concerns? Our customer service team is here for you! Reach out to us at info.oddmood@gmail.com, and we'll ensure your shopping experience remains extraordinary.